Compliance Manager

Job Description
Job Title: Compliance Manager
Department: Programme
Location: Thessaloniki, Northern Greece
Salary: L7; S1-S7
Period: 01/10/2022 – 31/12/2022 (probation period with possibility of extension)


  1. Background/ASB Summary:


ASB Germany


The “Arbeiter-Samariter-Bund Deutschland (ASB)” is a German aid and welfare organization with more than 300 branches at national, regional, district and municipal level all over Germany.  More than 1.2 million members provide a broad social basis for our organization and more than 20,000 employees as well as over 17,000 volunteers form part of the ASB ensuring a high level of quality in areas such as rescue services, civil protection, and social services. Since its foundation in 1888, the ASB has acted as a politically and denominationally independent association ensuring a high level of continuity and reliability.


ASB Foreign Aid


ASB Foreign Aid Department provides both direct emergency relief to people hit by man-made or natural disasters and longer-term rehabilitation measures designed to promote recovery and to rapidly help restore the livelihood of refugees, internally displaced persons, and other vulnerable people. ASB currently has a portfolio of more than 50 relief, rehabilitation, development and DRR projects in countries like Niger, Nicaragua, Serbia, Bosnia and Herzegovina, Indonesia, Nepal, Haiti, Georgia, Ukraine, Iraq, and Greece.


ASB Greece


ASB started its activities in Greece in March 2016, focusing on the provision of Humanitarian Aid to refugees/migrants. In 2017 ASB Greece built the technical facilities and shelters for the Diavata camp. Since 2018, ASB Greece has provided support at five accommodation sites in the Epirus Region (Katsikas, Filippiada, Konitsa (closed in 2018), Doliana (closed in 2021) and Ag. Eleni). In 2019, ASB with the funding of the Directorate – General for Migration and Home Affairs of the European Union (DG HOME) and in coordination with IOM implemented the “Improving the Greek Reception System Through Site Management Support and Targeted Interventions in Long – Term Accommodation Sites” project. The project focused on Site Management Support (SMS) services and includes Protection and Non-Formal Education. In 2020/21 ASB with the funding of DG HOME and in coordination with IOM implemented the Program “Supporting the Greek Authorities in Managing the National Reception System for Asylum Seekers and Vulnerable Migrants (SMS)”. The project “Supporting the Greek Authorities in Managing the National Reception System for Asylum Seekers and Vulnerable Migrants (SMS)” came to an end on the 31st December 2021. As of January 2022, ASB with the funding of DG HOME and in coordination with IOM is implementing the Program “Harmonizing Protection Practices in Greece (HARP)”. Maintenance, security and cleaning services have been taken over by the Greek state while ASB in cooperation with IOM is making efforts to cover current gaps in service provision and will continue to do so until full handover of all services is completed. On October 2021, ASB became an implementing partner for the Non-Formal Education (NFE) project “All children in education” ACE funded by UNICEF Greece and with the cooperation of the Danish Refugee Council and continued through to the 31st of August 2022 when the project also came to an end.  The ASB country office is based in Thessaloniki, while the Epirus regional office is in Ioannina


  1. Job Overview/Summary:

The Compliance Manager is, inter-alia, responsible for carrying out regular visits to the sites to identify potential areas of compliance, vulnerability and risk as well as reporting to and assisting the Program Coordinator in establishing Standard Operation Procedures and responding to violations of rules, regulations, policies, procedures and Code of Conduct. The Compliance Manager is responsible for making suggestions to ensure compliance with ASB standards of operations, code of conduct, policies and plans, standard operating procedures and regulations. The major role of the Compliance Manager is to advise and coordinate programmatic managers/coordinators on corrective action plans for the resolution of problematic project implementation issues and budget allocation. S/he is in charge of staff training programs regarding any new process and policies and in providing general guidance on how to avoid or deal with identified issues in the future. Furthermore, the Compliance Manager is responsible for reviewing the compliance in terms of donor and/or contractual obligations and ensuring a timely follow-up to any concerns raised. Support in the identification of funding opportunities and the development of proposals.


During and after the project implementation, s/he is responsible to support the quality control of programme reporting, towards the Program Coordinator.


  1. General Tasks and Responsibilities:
  • Responsible for ensuring that the ASB Greece programme implementation and standard operating procedures comply with legal regulations, international standards, donor regulations and internal policies.
  • In collaboration with the Programme Coordinator identify funding opportunities and support in the development of concept notes and project proposals;
  • Support Senior Management in the development and the implementation of the humanitarian strategy and related programs and projects of ASB Greece;
  • Coordinate with the programmatic managers that all the operations in Greece follow defined procedures, regulations and SOPs. This includes knowledge of donor regulations and common practices.
  • Coordinates and reports on all programme procedures harmonized with partners and stakeholders towards the Program Coordinator, Area Coordinator(s) and Country Director.



  1. Specific Tasks and Responsibilities:
  • Supports the development of concepts and standards for humanitarian interventions. The main focus of ASB is to operate in line with the Core Humanitarian Standards;
  • Based on CHS, facilitate capacity building towards ASB Greece staff, partners and other stakeholders such as the Greek Government;
  • Supports the proper and timely reporting and transparent monitoring and evaluation towards donors and ASB HQ;
  • Provides partner assessments, in order to identify potential partners for ASB in the future projects
  • Conduct periodic internal reviews or audits to ensure that compliance procedures are followed.
  • Disseminate written policies and procedures related to programme activities.
  • Ensure timely and proper budget implementation of all project activities;
  • Assess and develop risk management strategies.
  • Serve as a confidential point of contact for partners, beneficiaries and employees to communicate with management, seek clarification on issues or dilemmas, or report irregularities.
  • Provide employee training on compliance related topics, policies, or procedures.
  • Design or implement improvements in communication, monitoring, or enforcement of compliance standards.



  • Represents ASB towards stakeholders at a national and international level;
  • Promotes cross cutting programmatic themes, related to the skills and mandate of ASB;
  • Seeks opportunities for cross country learning with other stakeholders, including other ASB country offices.



  • During his/her work, uphold all relevant ASB standards, codes of conduct, and humanitarian principles;
  • Act in a way that is sensitive to gender, protection, the environment and other important cross-cutting concerns;
  • Fully comply with the ASB safety and security procedures.


This job description is not an exhaustive list of the skills, effort, duties and responsibilities associated with the position. All staff of ASB is expected to be flexible and contribute constructively towards achieving the goals of ASB in Greece.


  1. Reports to:

Program Coordinator


  1. Staff Management:



  1. Collaborations:
  • Senior Management Team ASB Greece;
  • All programmatic managers/coordinators
  • Operations Managers and Teams.
  • Communications Dept
  • MEAL Dept


  1. Requirements:
  • Bachelor or Master’s degree. If the candidate doesn’t have the desired educational background, but has the desired practical experience needed, s/he can still apply;
  • Minimum five (5) years of professional work experience, with at least three (3) years of experience working in projects with migrants in Greece or in other refugee and mixed migration contexts;
  • Excellent interpersonal and teamwork skills, flexible and wide understanding of the community’s needs;
  • Greek National, or legally allowed to work in Greece;
  • Spoken and written fluency in Greek and English, other languages Arabic, Urdu or Farsi would be an asset;
  • Patience, a ‘can-do’ mentality and a good sense of humour;
  • Sensitivity to the needs and priorities of different sectors;
  • Literacy, numeracy, and record keeping skills;
  • Ability to work independently and efficiently.


  1. Benefits
  • Standard twenty-four days of paid leave per year (plus seniority legal additions);
  • Extra private life and accident insurance;
  • Relocation accommodation bonus, 7 days if applicable to the position;
  • Organizational phone, with monthly credit, if applicable to the position;


  1. Base of Position

Thessaloniki, with travels to Ioannina and other locations when needed.


  1. Length of contract

Until the end of 2022 initial contract with possibility for extension


  1. How to apply:

All interested parties are requested to submit their CV and Cover Letter in English to the following address: clearly stating the “COMP-MNG/SKGin the subject field.

The deadline for application submission is 2nd of October 2022 at 23:59 hrs.

Applications submitted after this date will not be considered.

Due to urgency of the position, ASB has the right to recruit a candidate who matches the required profile before the above deadline

By applying to this Job Advertisement, the applicant concedes that ASB Greece will manage any data provided by her/ him until the end of this process and only.

If the applicant wishes for the data to be kept for a period of 6 months, in order to be included in other similar recruitment process, should be clearly stated in the application email by copying the exact following:

“I concede and allow ASB Greece to keep the documents/ files and data included in them, for a period of 6 months, starting from the date of dispatch, and in order to be used only for the purpose of further recruitment that I might be suitable. I have the right to recall this consent at any point, by sending a written application in the form of email to ”.